Effective Date: December 1, 2023
Introduction
Welcome to Flow Fairy!
At Flow Fairy, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services, whether online or offline. By accessing or using our services, you agree to the terms of this Privacy Policy.
Data Collection
We collect personal data from various sources, including directly from you, through our website and mobile apps, from social media or other public forums, and from third-party vendors or business partners. The types of personal data we collect may include contact information (e.g., name, email address, mailing address, phone number), demographic information (e.g., date of birth, gender, zip code), account information (e.g., username, password), billing information (e.g., credit card details, billing address), and information provided through Facebook credentials. Additionally, we may collect information through automated means, such as cookies, web beacons, and other technologies. This information may include URLs, search terms, device details, interaction with our services, usage information, and geo-location data.
Data Use
We may use the information we collect to establish and maintain accounts, fulfill orders and communicate order information, respond to inquiries and requests, facilitate engagement with our services, offer promotions and contests, conduct research and analysis, improve our business and services, tailor content and communications, provide administrative information, comply with legal requirements, and protect against fraud.
Data Sharing
We may share your information with our subsidiaries, affiliates, and service providers; business partners and collaborators; legal or regulatory authorities, when required; and potential buyers or transferees, in the event of a sale or transfer of our business or assets.
Rights and Choices
You have certain rights and choices regarding your personal data, including the right to access, correct, transfer, or delete your information. You may also unsubscribe from marketing communications or adjust cookie settings. However, exercising these rights may affect our ability to provide services to you.
Children’s Privacy
We do not knowingly collect personal data from children under the age of 13. If you believe a child has provided us with personal data, please contact us, and we will take appropriate action.
Third-Party Links and Content
Our services may contain links to third-party websites or content. We are not responsible for the privacy practices or content of these third parties and encourage you to review their privacy policies before providing any information.
International Data Transfers
Your information may be transferred to countries outside of your home country, including the United States. We implement safeguards to protect your data during such transfers, as required by applicable law.
Data Security
We maintain reasonable safeguards to protect your personal data and retain it only as long as necessary for business and legal purposes.
Policy Updates
We may update this Privacy Policy from time to time, and any changes will be effective when posted. Please review this Policy periodically to stay informed of our practices.
California Privacy Rights
California residents may request information about our data sharing practices by contacting us at the email address provided below.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Thank you for trusting Flow Fairy with your personal data. We are dedicated to protecting your privacy and providing a safe and enjoyable experience for all our users.
Mobile Terms of Service
Flow Fairy
Last updated: March 27, 2025
The Flow Fairy mobile message service (the “Service”) is operated by Flow Fairy (“Flow Fairy”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Flow Fairy’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Flow Fairy through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Flow Fairy. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18555998466 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Flow Fairy mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18555998466 or email [email protected].
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please read our full privacy note above.